Return and Exchanges

Please note that this policy apply ONLY on this website. We accept returns/exchanges for all items within 14 days of purchase.

In the event you want to change your mind, simply send back the unwanted items and we will issue you a refund. Please note, the Satisfaction Guarantee Promise only applies when:

  • the product is unused and in its original packaging in perfect condition;
  • you cover your own return shipping cost.

Note: If applicable, the purchase value of the returned product will be refunded but not the original shipping costs.

All items must be returned within 14 days from receipt.

Please note that this policy applies ONLY on this website and does NOT apply on our resellers.


  1. Email us your order details to
  2. Send your unwanted item back to our address in Sydney, Melbourne or Perth along with a copy of your invoice.
  3. Once we receive the products and upon inspection, we will arrange for a refund.